{"id":3053,"date":"2021-09-19T18:34:25","date_gmt":"2021-09-19T16:34:25","guid":{"rendered":"https:\/\/janusdesign.org\/ifd-staging\/?p=3053"},"modified":"2024-09-20T00:02:33","modified_gmt":"2024-09-19T22:02:33","slug":"my-orange","status":"publish","type":"post","link":"https:\/\/janusdesign.org\/en\/my-orange\/","title":{"rendered":"My Orange"},"content":{"rendered":"<p><strong>What?<\/strong><\/p>\n<p>L&rsquo;application <em>MyOrange<\/em> est une interface intuitive permettant aux clients d&rsquo;acc\u00e9der facilement \u00e0 l&rsquo;essentiel des services ORANGE (Internet, Mobile, TV, services financiers).<\/p>\n<p>Why?<\/p>\n<p>Face au d\u00e9veloppement du multi-lignes (clients ayant plusieurs mobiles, lignes Internet et services TV) et la diversification des services financiers (Orange Money et Orange Bank), l\u2019application permet aux clients d&rsquo;acc\u00e9der facilement \u00e0 l&rsquo;int\u00e9gralit\u00e9 des services ORANGE.<\/p>\n<p dir=\"ltr\"><strong>How?<\/strong><\/p>\n<p dir=\"ltr\">L&rsquo;application MyOrange a \u00e9t\u00e9 con\u00e7ue selon les derniers standards Android et IoS.<\/p>\n<p dir=\"ltr\">Simple et intuitive, elle permet d&rsquo;acc\u00e9der \u00e0 tous les services avec 3 gestes.<\/p>\n<p dir=\"ltr\">L&rsquo;interface utilisateur est contextuelle et personnalisable. L&rsquo;application a \u00e9t\u00e9 d\u00e9velopp\u00e9e avec chaque filiale ORANGE en utilisant Innersource (m\u00e9thode de co-d\u00e9veloppement) et a \u00e9t\u00e9 test\u00e9e localement avec les utilisateurs des pays.<\/p>\n<p dir=\"ltr\">Chaque filiale ORANGE peut ainsi d\u00e9cliner l&rsquo;application avec ses services et messages locaux.<\/p>\n<p dir=\"ltr\"><strong>Vocation?<\/strong><\/p>\n<p dir=\"ltr\">L&rsquo;application a \u00e9t\u00e9 lanc\u00e9e en Jordanie en d\u00e9cembre 2020 et d\u00e9ploy\u00e9e depuis au Liberia, au Burkina Faso et en Centre-Afrique.<\/p>\n<p dir=\"ltr\">Elle a pour vocation de garder le lien digital avec les clients, de leur proposer l&rsquo;ensemble des services mais aussi l&rsquo;acc\u00e8s aux services de relation clients.<\/p>\n<p dir=\"ltr\"><strong>What's in it for the end user?<\/strong><\/p>\n<p dir=\"ltr\">Le b\u00e9n\u00e9fice pour l&rsquo;utilisateur final est d&rsquo;avoir un acc\u00e8s simplifi\u00e9 \u00e0 tous les services et contacts ORANGE. Les utilisateurs notent la simplicit\u00e9 de l&rsquo;utilisation 8,2\/10.<\/p>\n<p dir=\"ltr\"><strong>The jury's opinion?<\/strong><\/p>\n<p dir=\"ltr\">Les jur\u00e9s ont \u00e9t\u00e9 s\u00e9duits par la facilit\u00e9 d\u2019acc\u00e8s au service MyOrange, notamment gr\u00e2ce \u00e0 la l\u00e9g\u00e8ret\u00e9 de l\u2019application qui permet aux utilisateurs ne disposant pas d\u2019un t\u00e9l\u00e9phone dernier cri, d\u2019y avoir acc\u00e8s. C\u2019est la marque d\u2019un engagement soci\u00e9tal chez ORANGE au sujet de l\u2019\u00e9galit\u00e9 num\u00e9rique. Les jur\u00e9s remarquent \u00e9galement l\u2019identit\u00e9 graphique affirm\u00e9e de l\u2019application MyOrange, et la possibilit\u00e9 d\u2019une personnalisation de l\u2019interface.<\/p>\n<p dir=\"ltr\">Les membres du jury ont appr\u00e9ci\u00e9 la collaboration avec les pays concern\u00e9s pour mener \u00e0 bien la refonte de l\u2019application, permettant une adaptation \u00e0 des cultures diff\u00e9rentes.<\/p>","protected":false},"excerpt":{"rendered":"<p>ORANGE<br \/>\nINTEGRATED DESIGN<\/p>","protected":false},"author":8,"featured_media":3054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[],"designer":[],"marque":[],"class_list":["post-3053","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-janus-de-lexperience-digitale"],"_links":{"self":[{"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/posts\/3053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/comments?post=3053"}],"version-history":[{"count":1,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/posts\/3053\/revisions"}],"predecessor-version":[{"id":3055,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/posts\/3053\/revisions\/3055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/media\/3054"}],"wp:attachment":[{"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/media?parent=3053"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/categories?post=3053"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/tags?post=3053"},{"taxonomy":"designer","embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/designer?post=3053"},{"taxonomy":"marque","embeddable":true,"href":"https:\/\/janusdesign.org\/en\/wp-json\/wp\/v2\/marque?post=3053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}